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Tiledesk Dashboard

Author Avatar Theme by Tiledesk
Updated: 21 May 2025
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Tiledesk is the open source AI agent builder, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to Voiceflow, enabling easy creation of advanced LLM-powered Agents with seamless human-in-the-loop (HITL).

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Angular Express Scss Firebase Dashboard

Overview:

Tiledesk is an Open Source Live Chat platform designed to provide a multi-channel customer support platform for Web, Android, and iOS. It features integrated Chatbots and allows for automation of conversations using native chatbot technology. Tiledesk facilitates conversational app development and supports deployment of visual applications within conversations. It offers a unique multichannel approach for chatbot scripts and provides tools for widget customization, apps marketplace, CRM, and more.

Features:

  • Unlimited chat conversations
  • Widget customization tools
  • Conversation labels and notes
  • Apps marketplace
  • CRM
  • Operating hours
  • Up to 200,000 messages from bot/month
  • Departments and agents groups
  • Chat history
  • Ticketing System
  • Data export + Analytics
  • Canned responses

Installation:

To install Tiledesk, follow these steps:

  1. Install Node and NPM (Suggested: Node v14.15.5, NPM v6.14.11)
  2. Optionally, install Node Version Manager (NVM) for managing multiple Node.js versions
  3. Install Angular-CLI v7.3.10 with npm install -g @angular/cli@14.2.9
  4. Clone the tiledesk-server repository from GitHub (https://github.com/Tiledesk/tiledesk-server.git)
  5. Run Tiledesk with Docker Compose for a convenient one-click installation of all components

Summary:

Tiledesk is a versatile Live Chat platform that provides a comprehensive solution for customer support and engagement. With its wide range of features including chatbot integration, widget customization, apps marketplace, and analytics tools, Tiledesk offers a robust platform for building interactive customer experiences across various channels. By following the installation guide, users can set up Tiledesk on their servers efficiently and leverage its capabilities for enhancing customer service operations.